Reviewed by 2 customers
By nonefrom Cedar Falls, Iowa
Comments about Shop NWF - D2C for Dragonfly Yarn Ball Holder:
Product Comments: Sorry to post only negative comments, but I was extremely dismayed by the huge discrepancy in the actual size, and your catalog description! Come on, 3 whole inches smaller?
My second issue is I paid very outrageous costs for shipping & processing. I'm thinking you are using that to make extra income. $18.00 shipping is again outlandish. I discussed the return of the bowl with one of your customer service reps [she was the most positive thing in this whole fiasco] and she said none of the shipping costs are refundable with the return refund. THAT is not good business either. If you ship by weight then @ least half of the shipping should be refundable. The bowl surely weighed much more than the t-shirt I ordered. If shipping costs are based on the $ value, again the $49.00 price of the bowl would account for the majority of my purchase prices.
I'm VERY unhappy with both your advertising, and your service. Have been a NWL customer for many years. Not sure I will be again. Jean A. Sackett
Bottom Line No, I would not recommend this to a friend
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By Genefrom 28337
Product Comments: Christmas present for my wife. I think she will like it.
Bottom Line Yes, I would recommend this to a friend
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